SHIPPING & RETURNS
I currently ship to the continental U.S. only. Allow 1-2 weeks for delivery, perhaps longer during a busy holiday. If you need your item by a specific date, please let me know in the “Instructions to Merchants” box of the PayPal checkout. I will make every effort to accommodate you.
Please be sure that shipping address is correct and complete. I cannot be responsible for shipment delays or lost shipments due to faulty addresses or for shipping delays.
There is no additional cost for shipping. It is included.
You may cancel your order, within 24 hours (1 day) of placing an order. To cancel, place the words, ORDER CANCELLATION, in the subject window and your order information in the body of the email. Include your name, address and phone number. If you try to cancel after 24 hours, and the item has already been shipped, you are responsible for shipping charges. Your PayPal account will be credited after product has been returned. IF ITEMS ARE NOT RECEIVED IN ORIGINAL CONDITION, THEY MAY NOT BE ACCEPTED. SPECIAL ORDER PRODUCTS ARE NOT RETURNABLE.
I want you to be completely satisfied. I will accept returns if the piece is not as pictured and described. Please contact me within 24 hours of receiving your package if there is a concern.
I inspect items before shipping to insure they are in proper condition and take every precaution to prepare my products properly and securely for shipping. Should an item be damaged upon receipt, contact me so we can resolve the matter.